Privacy policy

This privacy policy outlines how Raag Sutra uses and safeguards any information that you provide when using this website.

Raag Sutra is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, rest assured that it will only be used in accordance with this privacy statement.

Raag Sutra may update this policy periodically by modifying this page. You are encouraged to review this page from time to time to ensure that you are satisfied with any changes.


What We Collect

We may collect the following information:

  • Name and date of birth
  • Contact information, including email address
  • Demographic details such as postcode, preferences, and interests
  • Other relevant information for customer surveys and/or offers

How We Use the Information

We collect this information to better understand your needs and provide you with improved service. Specifically, we use it for:

  • Internal record-keeping
  • Enhancing our products and services
  • Periodically sending promotional emails about new collections, special offers, or other information we believe may interest you, using the email address you provided
  • Contacting you for market research via email, phone, or mail
  • Personalising your website experience according to your preferences

Security

We are committed to ensuring that your personal information is secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect online and prevent unauthorised access or disclosure.


How We Use Cookies

Cookies are small files placed on your computer’s hard drive with your permission. These files help us analyse web traffic and improve your experience by tailoring our website’s operations to your needs and preferences.

  • We use traffic log cookies to identify which pages are being used, helping us analyse and improve our website for a better customer experience. We only use this information for statistical analysis, after which it is removed from the system.
  • Cookies enhance your browsing experience, but they do not give us access to your computer or any personal information other than what you choose to share.
  • You can accept or decline cookies, though declining cookies may limit your use of the website.

Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, please note that we do not have control over those websites. We are not responsible for the protection and privacy of any information you provide while visiting other sites, which are not governed by this privacy statement. Be sure to review the privacy policies of those sites.


Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information by:

  • Checking the box indicating that you do not want your information to be used for direct marketing purposes when filling out forms on the website
  • Changing your mind about receiving direct marketing by contacting us at raagsutra@gmail.com

We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent. If you believe any information we have on file is incorrect or incomplete, please email us at the above address, and we will promptly update any inaccuracies.


Contact Us

For any questions regarding this privacy policy, feel free to reach out to us at raagsutra@gmail.com.